Behind the Screens, We’re Listening: How Feedback Fuels Our Virtual Admin Team 💬💛

We don’t have sales stats.
We don’t track conversions.
We don’t hit "pending" or "closed" like the agents we support.

But that doesn’t mean our work can’t be measured.

We just do it a little differently.

Twice a year, we ask our agents to evaluate us.
Not in a formal HR kind of way.
More like—hey, how are we really doing?

What we ask matters.
✔️ Are we supporting you enough?
✔️ What would you like us to train on?
✔️ Where can we be better?
✔️ Is there a system you wish worked smoother?
✔️ Are we communicating well?
✔️ Do you feel supported by our team?

And we break it down:
→ Transactions
→ Marketing
→ Operations

Because we want feedback that’s honest and specific. That helps us reflect. That leads to action.

Here’s what happens next:
🔄 We read.
🧠 We reflect.
🗂 We meet.
🛠 We adjust.
🎉 We celebrate.

Whether it’s a better checklist, tighter timelines, a faster response, or just hearing that we’re crushing it—this form keeps us connected to the people we serve.

We don’t want to just “get the job done.”
We want to get better. Constantly.

And this little form?
It’s our North Star.

It’s easy to measure output with a CRM.
But measuring impact in a remote admin world? That takes heart. And curiosity. And the kind of leadership that asks for feedback without fear.

That’s who we are.

We’re not just virtual assistants.
We’re a team invested in you.
And if there’s a better way to support you—you’d better believe we’ll find it.

Let’s grow together. 💛